As generational influence shifts and millennials become a primary target market for the hotel industry, hotel contractors like DBS Group and others in the construction sector are rising to meet the changing demand and evolving needs of the market.
Most of those needs are geared toward creating an exceptional experience. In fact, HardHatChat says 70 percent of hotels surveyed planned to budget for renovations this year, with a focus on amenity areas and reallocation of space. Here’s how we expect those renovations affect existing and new hotels.
- Less square footage for pool areas, spas and rooms
- Improved comfy lounge areas, dynamic integrated lobbies and multi-use areas for socializing, working and enjoying refreshments
- Revamped beverage and snack offerings: organic and fair trade coffees and healthy vending choices
- Remodeled fitness centers and wellness offerings: bike sharing programs, yoga mats offered in each room
- Trendy lobby bars with cultural offerings, and dining options on location
- Flex office space, to take advantage of the co-working and remote office trends, including semi-private pods for business, study and social meetings
- Digital concierge services including automated check-in kiosks and beefed-up online offerings that promote networking and social encounters
- Focus on eco-friendly offerings, including LEED-certification, recycling programs, use of non-toxic chemicals and corporate giving
- Integration of authentic experience: incorporation of local art, food, culture and entertainment
With the millennial generation’s hunger for authentic experiences, their thirst for an integration of work and play, their quest for connecting both online and in person and their drive to achieve and sustain a level of health and wellness, the hotel industry faces many fascinating challenges as they build the future to cater to this unique generation. Luckily, the construction industry is at the ready to meet those demands.